$100+ orders free shipping | est delivery 4-7 business days
$100+ orders free shipping | est delivery 4-7 business days

Shipping policy

Q. How long does shipping take.

Shipping takes 4-7 BUSINESS days. (7-14 BUSINESS days during high volume times)

Q. How do I change or cancel my order?
Every purchase is a final sale.

Q. Can I return or exchange an item?
Exchanges are acceptable for any damaged product. If you have received any damaged items, you must contact us via email at support@vloveyoni.com, within 48 hours of receiving the damaged products. You may also return your product, simply request a return postage.

We do not accept any open products for unsanitary reasons.

Q. My item was stolen, How can I get a refund?
Unfortunately, We are not responsible for lost or stolen items.

Q. I gave an incorrect address, Can I get a refund?
We are sorry to inform, If you provided an incorrect address at checkout, a refund will not be granted, A reshipping fee will be charged to clients that desire to have their order reshipped if they have not received it.

Q. What method is used for shipping?
All purchases are shipped using USPS priority shipping which includes tracking. Feel free to input your tracking number in the USPS.com website tracking feature to be updated to the status of your package. During high order volumes, orders may get back logged resulting in extended processing times. Once the order has been delivered to USPS, V-Love Yoni has no control over the actually delivery time. If there is an issue with the delivery of your package please contact USPS directly (1-800-275-8777) with your tracking number to get a more accurate delivery date. 

Q. Do you ship internationally?
Yes, please see Shipping Policy.

Q. I am an international customer. Do I have to pay customs and taxes?
Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by The V-Love Yoni.

In addition, we are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes of delays once the package has exited the United States.